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Archive for the 'marketing' Category

Nikon D80 Blogger Outreach: One Year Later

Wednesday, July 9th, 2008

Last week I received an email from the gents at MWW group reminding me that the Nikon “Picture This” blogger outreach program was coming to a close, and it was time for me to decide what I preferred to do with the camera. Read my previous post about my involvement from a year ago.

Before I get into what I decided, I wanted to say a few words about the campaign itself- I know that I was chosen because of my interest and support of campaigns just like this one, but it is rare when outreach campaigns of this nature get everything right. In my opinion, the fine folks (especially Chris Thilk and Tom Biro, my contacts during the campaign) of MWW handled it expertly; with a policy of full disclosure and no expectations from participants. From my post a year ago:

  • The trial period is six months, after which the camera can be purchased (at a discount, with the funds going to charity), sent back or kept for an additional six months.
  • There is no obligation or even expectation to blog about it, the only rule being that if we choose to, we must disclose that we are part of the program.
  • Kudos to you for what has to be considered a success- I’d be interested to know how many of the 46 participating bloggers chose to keep the cameras after the fact. View a Flickr Group of photos taken by those 46 bloggers.

    Canada PlaceAnd now back to the camera itself. My choices:

    • Send back the camera, to be donated to charity.
    • Buy the camera for $500, with the cash being donated to charity.

    Trolley

    I chose the latter option, and I have no lack of reasons why. Although I was only just getting back into digital SLR photography when I was selected for the program, it took no time for me to decide that I preferred the D80 over my existing Olympus. I took the camera on several photowalks with fellow photogs (learning tons in the process) and had it with me for several tech events over the past year. And when it came to the birth of my son this Spring, I borrowed a 50mm fixed prime lens from Vincent Janelle to get the best possible shots of my little guy during his first few moments of life. The camera came through- the shots are amazing.

    There’s a lot to love about the D80. The plastic body, although a mark of more affordable SLRs, helps keep the unit light enough that taking it hiking, boating or to the peak of Whistler Mountain on my snowboard isn’t out of the question. The kit lens (an 18-135mm workhorse) that came with it is extremely versatile and produces terrific shots. Still, it leaves me longing for plenty of other lenses. With the D80, I know I have a solid body that will be with me for some time, so I can confidently start collecting new glass. Plus, the D80’s infrared abilities mean that I can use a remote control with it. My brother-in-law bought me such a device, making family (self) portraits a cinch.

    While my knowledge of existing DSLR cameras is limited to my experience within these past two years, I quickly justified the purchase of the D80 (at the reduced “editorial rate”) by using one simple metric: the D80 has made me fall in love with taking pictures again. I keep the manual next to the toilet in my bathroom, and every day I spend a few minutes learning news ways to control light for better and better shots of our son, our neighborhood and our family.

    Thanks again to Nikon and MWW Group for introducing me to a great camera, and for conducting a brilliant blogger outreach campaign; one that may have been called into question by a few jealous bloggers, but can’t be faulted for the professionalism and transparency with which it was conducted.

    *Photo of me with D80 by Ianiv Schweber*

    Over 270 Authors in Age of Conversation 2

    Wednesday, May 28th, 2008

    After the success of last year’s Age of Conversation, a book penned by over 100 authors whose proceeds were all donated to Variety the Children’s Charity, it is no surprise to see such a huge response this year.

    My chapter is in, and at the request of the editors, I’m not going to publish too much of it here. I did however release nearly a paragraph of it via Twitter, so feel free to preview my snippets there. (Twemes tag: #AOC)

    Big thanks to Drew and Gavin once again for their hard word in pulling all of this together, and virtual handshakes to my co-authors:

    Adam Crowe, Adrian Ho, Aki Spicer, Alex Henault, Amy Jussel, Andrew Odom, Andy Nulman, Andy Sernovitz, Andy Whitlock, Angela Maiers, Ann Handley, Anna Farmery, Armando Alves, Arun Rajagopal, Asi Sharabi, Becky Carroll, Becky McCray, Bernie Scheffler, Bill Gammell, Bob Carlton, Bob LeDrew, Brad Shorr, Bradley Spitzer, Brandon Murphy, Branislav Peric, Brent Dixon, Brett Macfarlane, Brian Reich, C.C. Chapman, Cam Beck, Casper Willer, Cathleen Rittereiser, Cathryn Hrudicka, Cedric Giorgi, Charles Sipe, Chris Kieff, Chris Cree, Chris Wilson, Christina Kerley (CK), C.B. Whittemore, Clay Parker Jones, Chris Brown, Colin McKay, Connie Bensen, Connie Reece, Cord Silverstein, Corentin Monot, Craig Wilson, Daniel Honigman, Dan Goldstein, Dan Schawbel, Dana VanDen Heuvel, Dan Sitter, Daria Radota Rasmussen, Darren Herman, Darryl Patterson, Dave Davison, Dave Origano, David Armano, David Bausola, David Berkowitz, David Brazeal, David Koopmans, David Meerman Scott, David Petherick, David Reich, David Weinfeld, David Zinger, Deanna Gernert, Deborah Brown, Dennis Price, Derrick Kwa, Dino Demopoulos, Doug Haslam, Doug Meacham, Doug Mitchell, Douglas Hanna, Douglas Karr, Drew McLellan, Duane Brown, Dustin Jacobsen, Dylan Viner, Ed Brenegar, Ed Cotton, Efrain Mendicuti, Ellen Weber, Emily Reed, Eric Peterson, Eric Nehrlich, Ernie Mosteller, Faris Yakob, Fernanda Romano, Francis Anderson, G. Kofi Annan, Gareth Kay, Gary Cohen, Gaurav Mishra, Gavin Heaton, Geert Desager, George Jenkins, G.L. Hoffman, Gianandrea Facchini, Gordon Whitehead, Graham Hill, Greg Verdino, Gretel Going & Kathryn Fleming, Hillel Cooperman, Hugh Weber, J. Erik Potter, J.C. Hutchins, James Gordon-Macintosh, Jamey Shiels, Jasmin Tragas, Jason Oke, Jay Ehret, Jeanne Dininni, Jeff De Cagna, Jeff Gwynne, Jeff Noble, Jeff Wallace, Jennifer Warwick, Jenny Meade, Jeremy Fuksa, Jeremy Heilpern, Jeremy Middleton, Jeroen Verkroost, Jessica Hagy, Joanna Young, Joe Pulizzi, Joe Talbott, John Herrington, John Jantsch, John Moore, John Rosen, John Todor, Jon Burg, Jon Swanson, Jonathan Trenn, Jordan Behan, Julie Fleischer, Justin Flowers, Justin Foster, Karl Turley, Kate Trgovac, Katie Chatfield, Katie Konrath, Kenny Lauer, Keri Willenborg, Kevin Jessop, Kris Hoet, Krishna De, Kristin Gorski, Laura Fitton, Laurence Helene Borei, Lewis Green, Lois Kelly, Lori Magno, Louise Barnes-Johnston, Louise Mangan, Louise Manning, Luc Debaisieux, Marcus Brown, Mario Vellandi, Mark Blair, Mark Earls, Mark Goren, Mark Hancock, Mark Lewis, Mark McGuinness, Mark McSpadden, Matt Dickman, Matt J. McDonald, Matt Moore, Michael Hawkins, Michael Karnjanaprakorn, Michelle Lamar, Mike Arauz, Mike McAllen, Mike Sansone, Mitch Joel, Monica Wright, Nathan Gilliatt, Nathan Snell, Neil Perkin, Nettie Hartsock, Nick Rice, Oleksandr Skorokhod, Ozgur Alaz, Paul Chaney, Paul Hebert, Paul Isakson, Paul Marobella, Paul McEnany, Paul Tedesco, Paul Williams, Pet Campbell, Pete Deutschman, Peter Corbett, Phil Gerbyshak, Phil Lewis, Phil Soden, Piet Wulleman, Rachel Steiner, Sreeraj Menon, Reginald Adkins, Richard Huntington, Rishi Desai, Beeker Northam, Rob Mortimer, Robert Hruzek, Roberta Rosenberg, Robyn McMaster, Roger von Oech, Rohit Bhargava, Ron Shevlin, Ryan Barrett, Ryan Karpeles, Ryan Rasmussen, Sam Huleatt, Sandy Renshaw, Scott Goodson, Scott Monty, Scott Townsend, Scott White, Sean Howard, Sean Scott, Seni Thomas, Seth Gaffney, Shama Hyder, Sheila Scarborough, Sheryl Steadman, Simon Payn, Sonia Simone, Spike Jones, Stanley Johnson, Stephen Collins, Stephen Cribbett, Stephen Landau, Stephen Smith, Steve Bannister, Steve Hardy, Steve Portigal, Steve Roesler, Steven Verbruggen, Steve Woodruff, Sue Edworthy, Susan Bird, Susan Gunelius, Susan Heywood, Tammy Lenski, Terrell Meek, Thomas Clifford, Thomas Knoll, Tiffany Kenyon, Tim Brunelle, Tim Buesing, Tim Connor, Tim Jackson, Tim Longhurst, Tim Mannveille, Tim Tyler, Timothy Johnson, Tinu Abayomi-Paul, Toby Bloomberg, Todd Andrlik, Troy Rutter, Troy Worman, Uwe Hook, Valeria Maltoni, Vandana Ahuja, Vanessa DiMauro, Veronique Rabuteau, Wayne Buckhanan, William Azaroff, Yves Van Landeghem

    I’ll let you know when it’s out so you can order your copies…!

    Building Your Online Community with Care

    Monday, April 14th, 2008

    Tomorrow morning, Strutta.com will launch. It will be the glorious apex of over five months of work (in my case) to prepare for opening the doors to the general public. Not to mention the year or so of prep by our founders and our extremely talented development team.

    When I took the job, I promised to publish a few tips about community building here based on my experiences. Two things have prevented me from doing that until now: the fact that the site has been in private beta, and that preparing for a launch like this keeps you pretty busy. Even without a place for us to officially congregate, save for our Facebook Page and our blog, we’ve been busy getting ourselves involved with the people that matter most- the “future” Strutta community. I’ve prepared a list of values that I knew we had to hold near and dear to our hearts before we even began, and examples of how I put those in action. Using our own work as a marketing case study, if you will.

    Joining the Community

    Taking a page out of Mack Collier’s book, I knew that our staff had to show that we were willing to play our own game, long before it was ever released. In the spirit of that, we started publishing staff videos on YouTube just a few days after I first sat down at my desk, and we haven’t let up since. We made a conscious decision to produce all of our videos with tools that are accessible to most people: consumer quality digital cameras, web cams and iMovie. Since our site is all about video, I’ve used it for lots of purposes: event coverage, outreach, shameless self promotion, recruiting and more. One of our more recent efforts has been something of a hit:



    Office Lip Dub - Blister in the Sun, by Strutta.com from Jordan Behan on Vimeo.

    Sidebar: Empower Your Best and Brightest

    This is where I pat myself on the back for finding the director of the above lip dub video, Mark Freeman- I originally hired him on a very short contract to give us a hand with researching content, but he is now a key member of the product team, handling QA and assisting with community outreach. I’m taking credit where it’s not due though; of the two of us, Mark is the genius.

    We also sponsor a lot of local events in the Vancouver tech community. The founders of Strutta, Danny Robinson and Maura Rodgers are the driving forces behind Launch Party Vancouver, a bimonthly event that helps bring exposure to local tech startups in a social setting. We’re also sponsoring the upcoming Drupal Camp Vancouver, an “unconference” for the open source CMS platform that our site is based on. At Christmas time, we headed up a “Hardware Drive” here in Vancouver, donating the booty to Free Geek, a non-profit that recycles and redistributes used computer hardware. Perhaps most importantly, there is nary a tech event in Vancouver that doesn’t have a strong turnout by members of our staff. My doing? Not at all- again this one should be credited to our founders, who hired a bunch of passionate and talented people that love to get involved and show their support, myself included. Here are just a few of their many blogs and other sites.

    Tell the Truth

    Until we had all of our ideas for Strutta fleshed out, we were in top secret “stealth” mode, so it wouldn’t be accurate for me to say that we have always told the whole truth. But we have been very upfront with people about everything that we were ready to talk about, and started getting community feedback early. When we launched our Alpha product several weeks back, we invited a group of trusted friends and bloggers to come in and test the product. They may be our friends, but these folks weren’t shy about telling us exactly what they thought needed changing, and what parts they wanted to see more of. We listened and responded, and the new site reflects many of those requests. We’ve had to admit to a small number of mistakes along the way as well, and we’ve done so graciously.

    Getting the Word Out

    Even before I started this gig, our founders were in talks with Voce Communicatons, the Valley PR firm that is helping to dispatch the message on our behalf. After many talks with Tiffany and Shanee and even some crazy nights at SXSW with VP Matt Podboy, I am quite comfortable saying that these guys “get it,” and have been extremely helpful. More on that later when some of the resulting stories hit the many tech community sites and blogs. For my part, I have done some local outreach- some private video pitches for bloggers that we especially love, and even some video responses to some of the folks we are big fans of on YouTube.

    Tomorrow morning, we find out what kind of effect these efforts will begin to have, and personally thank anyone who says a kind word. Where challenges are made or questions asked, we answer with grace and efficiency. After the site is public, our marketing efforts turn to promoting the people that matter most to us: the players of the game. The content creators whose brilliant content are what makes the game so fun to play and vote on. People like Freddie Wong, who proved his status as a Guitar Hero demigod when he demolished our CEO in a head-to-head battle at SXSW this year. Or like Piotr Walczuk, whose celebrity impressions are both plentiful and accurate. Is he the Rich Little of a new generation? First and foremost, we care about these folks, and we will continue to improve the product based on their feedback and suggestions.

    If you like what you’ve read and you’d like to give us a little boost in the form of a link or even better yet, by dropping by and checking out the site or commenting on the blog, I for one would be genuinely grateful :) .

    Brother All-in-One Printer Review

    Thursday, January 24th, 2008

    comicYou may recall that a few months back I received a pitch in the form of a comic strip, asking if I’d like to test-drive and review a Brother printer.
    I agreed to do so, and the timing was great as I was able to set it up at our new headquarters at Strutta, and let everyone have a chance to try it. What follows is my review of the unit that we chose to have as a guest in our offices. We haven’t really put the MFC-9440cn through its paces per se, but we did run several tests and try most of its features.

    Here’s a quick list of pros and cons, followed by a video review as well:

    We Liked:

    • Scan to network, wirelessly. Options to scan to file, image, directly to email etc. Very handy.
    • It does it all: print, scan, fax, copy and the aforementioned scan to email.
    • Does all of the work of a much larger unit with a reasonably small footprint.

    We Also Noticed:

    • Still needs to be hardwired to access network, although it can transmit wirelessly
    • Noticeably poorer print quality for color prints when compared to other (more expensive) color laser printers


    Thank you again to Darren of Capulet Communications for a great blogger outreach campaign, and to Brother as well for trusting a gaggle of geeks like us with their equipment.

    Gone, Gone, Gone, I’ve Been Gone So Long

    Thursday, January 24th, 2008

    Wow.

    Long time without a post, eh? I apologize for my lack of publishing here of late, both of photos and blog posts. Ideas aren’t hard to come by, but time is a rare luxury these days. Not that I’m complaining; the things that have me busy all come with exciting challenges and fun that I wouldn’t want to miss out on.

    Self portrait at work

    Here’s a very short list of what’s been occupying me, as a means of buying myself even more time until after the dust settles (in some cases, literally).

    We are closer and closer each day to the launch of Strutta, the startup that I serve as Director of Community Relations for. When I started this exciting new gig, I promised to share my experiences with community-building in posts here; a promise I intend to keep. So far though, I have yet to build a community of users beyond the list of folks waiting for a beta invites- you can sign up on home page…plug, plug :) I’ve certainly done my share of blogging, but it’s been on the Strutta blog of late, sprinkled with the occasional Jaiku micro-blog update. We’re at the stage where we are putting the finishing touches on the “user experience” of our site, and solidifying all our plans for launch. I’ve got a few “newfangled” as well as some old fashioned plans of how to reach out to the community when it’s time, and I’ll be sure to share all of those soon. We’re also knee-deep in plans for tomorrow night’s Launch Party Vancouver 3 (Facebook Event page), an extremely popular local tech event organized by Maura Rodgers, our VP of Marketing and my leader/compatriot in our two-person marketing department.

    “But what about when you get home, Jord! Surely you have time to type out a few blog posts here and there in the evenings after work?” In truth, sometimes I do, but I’m a often just a little too knackered. My wife and I have just recently moved into our new condo, and I still have a few unfinished renovation projects on the go, some of which I’m too exhausted to complete until the weekends roll around. Again, I’m not complaining; having our own home to re-paint, re-floor and move into is our blessing and not our curse.

    More to come soon. I’ll bang out posts when I can, but you’ll likely get more action by following the Strutta blog while it’s still “crunch time” for me. One of these days I should publish a newsletter too- It must be close to a calendar year since the last one, and I still get a steady trickle of new subscribers each week. Ta for now!

    One Marketing eBook to Rule Them All

    Tuesday, December 18th, 2007

    I’ve just finished reading “Getting to First Base; A Social Media Marketing Playbook” by Darren Barefoot and Julie Szabo. In spite of the fact that I was given a free copy and I know the authors (transparency is a lesson you’ll learn in the book, btw) I think I can truthfully say that it it is the most comprehensive, up-to-date and well-written ebook on the subject of social media marketing that you’ll find anywhere.

    Cover of Our Social Media Marketing eBook

    That might come across as a little gushy, but consider the fact that it was completed less than two weeks ago and includes some examples, strategies and tools that didn’t even exist before November of this year. With the way the web changes, this is the only way to go of course, staying abreast of changes like the addition of Facebook Pages and Beacon, just to name a few. Plus, the authors have committed to keeping it up to date, with supplementary downloads for purchasers as the ways of the web inevitably change.

    Darren and Julie are great (and funny!) writers and have a wealth of experience in the social media space, as co-founders of Capulet Communications, a Vancouver-based PR and marketing firm. What they do well is exactly what they teach in the book; connecting and engaging individuals, using the tools of the web to spread the word on behalf of businesses. Please note the operative term the preceding sentence: individuals. The ebook is intended to teach people how to connect with individuals that will help spread the word on your behalf, a topic that I’m obviously pretty passionate about, if you’ve been following along. If the names sound familiar, yes it is the same Darren that pitched me recently with the unique idea of using a quickly composed comic strip with some of my own photos in it. They cite that campaign in the book of course, and even show another example of one of the funny and (and very successful) comic “pitches.”

    If you want to learn the do’s and dont’s of online marketing in the current web space, then this ebook is for you. As they point out in the introduction, most of the strategies and tips will cost you little more than time, as most are cheap or free. You won’t learn how to burn through a massive marketing budget, and for that matter you won’t exactly break the bank to afford the book either, as it’s priced at $29 USD. I think that’s a bit pricey for an ebook, but not for the wealth of knowledge contained within.

    In my opinion, the best feature of this book is the fact that no tall claims are made and no advice is given without specific and detailed examples, attributed to real people and accompanied by external links (galore). It features some prominent web thinkers of the day, mixed with anecdotes from Darren and Julie’s own experiences, some of which are meant to help the reader learn by their mistakes. They practice what they preach, and aren’t afraid to tell you about the times when they had to falter just to learn some valuable lessons.

    If there’s a weakness in the virtual pages of this handy reference guide, it’s that it leaves the reader wanting more. I have read it just once, scanning through the text while chuckling to myself and nodding approvingly, and it seems that a second read is in order, this time following all of the many links they include to support their advice.

    If you’re not ready to take my word for it, read some of the other online chatter about it, or even read a few sample chapters to get a feel for it. Better still, check out this word from the authors themselves, from their working vacation on the small island of Gozo in Malta:


    Now that you’re sufficiently convinced, get on over to the site and order yourself a copy. Do it. Do it.

    Network Marketing with Facebook and Others

    Friday, November 30th, 2007

    The second of my two appearances on G4 TechTV’s The Lab with Leo is now available on Google video, so I’m embedding it here.

    Leo and I chat about using sites like Facebook to keep in contact and grow your personal network, and using Apps, Marketplace and Groups to reach a larger audience:

    A few months have passed since this aired, and it’s funny to me how dated it already seems, with how quickly things evolve online. It is also very frustrating having to hear myself say “um” and “uh” for six straight minutes. I hope it’s considerably less painful for you.

    Many thanks again to the folks at The Lab for having me on!

    Darren Barefoot to win Cy Young Award?

    Tuesday, November 6th, 2007

    Step aside Jeff Francis, because Darren Barefoot might be Canada’s best pitcher.

    For those of you who have already put two and two together; yes, I am referring to his ability to pitch in the PR sense of the word. See what I did there, with the baseball reference? Sorry Google, but this post ain’t about baseball.

    A few months back I referenced Mr. Barefoot’s pitching abilities when he emailed me about a video campaign he had put together. Later I saw that he was using video to pitch bloggers individually (yes, a separate personalized video for each of his chosen publishers) about a photo contest for one of his clients. Obviously he understands that it takes time and care to connect with bloggers and enlist their help when campaigning. And at the moment, he’s doing it all from a quaint villa in Malta on a working vacation.

    Well, now he’s outdone himself yet again. And I’m not just saying that because he’s pitching me. Just moments ago I received an email from Darren asking if I’d like to demo a product for one of his clients, Brother Printers. In addition to a short personal message, the email included this comic strip:

    Excellent Blogger Relations Strategy

    Yes, those are a few of my own Flickr photos in the strip, and yes, I did chuckle aloud when I saw it. Nice work Darren.

    And now, as an example of pitches gone horribly wrong, I point you to an item published on Darren’s site, where he touches upon the recent Chris Anderson (of Wired magazine and “the Long Tail” fame) dust-up. Anderson published the email addresses of hundreds of PR “professionals” and email newsletters that had (in his opinion) spammed him. I don’t want to get into whether the punishment of such a public outing is fitting of the crime, but I will say this: If you’re on Anderson’s list, you can learn a lot from Darren and Julie at Capulet Communications.

    Really Cool Album Launch Promo

    Wednesday, September 26th, 2007

    To add a little hype to the upcoming Bob Dylan “Best Of” release, there’s a new site called Dylanmessaging.com that lets you personalize a message from Bob himself.

    I knew this would impress the hell out of my dad, so I made mine a message to him:


    The embed codes are a bit tricky to track down, but well worth it.

    How to Monitor Word of Mouth Online

    Wednesday, September 19th, 2007

    That was the subject of my first appearance on the Lab with Leo, and at last I have the embeddable video of that conversation.

    Mr. Laporte and I talk about how to set up a Google News Alert, as well as how to monitor tags and search within Technorati. (Scroll past the obligatory G4 Tech TV promo, if you prefer)

    Big thanks to Ryan Yewell and the rest of the producers for having me on the show, and then even being kind enough to have me back!

    Stay tuned for my second appearance, where we discuss using social media tools to market your business, including a discussion about Facebook profiles, apps and groups.