The Day of the Long Tail
I guess I better go out and get myself a copy of “The Long Tail” by Chris Anderson, before they’re all gone. Found this via Chris Thilk: Day of the Longtail Trailer. Here it is, in all its YouTube glory: Later: What the deuce?? It seems I’m having a little [...]
I Was Internet Famous Once
Actually, I’ve never been internet famous. Not unless you count the small gaggle (I think we’re between a gaggle and a horde, at present) of you, faithful readers. But plenty of people are using social media tools to become quite famous, indeed. From the Wall Street Journal (no sense giving [...]
When Customers Fight Back
This exciting new world of Viral (capital V for Mack) marketing, where everybody has a voice, means that business people must remember that technology has made it a lot easier for people to tell ten friends when they are NOT happy with you, too. From the Church of the Customer [...]












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